Favorite Work at Home Job with Museum Hack Hiring Now!
Do you have experience working from home? Do you have customer service experience? Museum Hack wants your help! This is a part time remote position, you can work from anywhere in the US if you’re available on East Coast hours. Pay is $13 to $15 per hour depending upon experience.
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I have many great things about this job. Here are reviews from employees of Museum Hack. Also, see my interview of Work at Home Expert, Anna at Real Ways To Earn Money Online where Museum Hack is listed as a top Work at Home job by her followers.
From the Museum Hack website:
*Use the help desk software to respond to clients via email (and sometimes phone and / or text) to answer questions regarding bookings, invoices, etc.
*Manage difficult situations / unhappy customers and escalate when necessary
*Other customer service / admin duties as assigned
*Use our software to send invoices to clients
*Input and manage events in Google Calendar
*Ensure accurate and timely scheduling across multiple cities for public tours and send out official tour confirmations (OTCs) to clients
*Schedule shifts in a way that fits the needs of the guests, guides, and optimizes labor costs
*Assist in booking special guests (ex. photographers, musicians, magicians, etc) for tours as needed
*Assist in booking flights, hotel stay, and other transportation arrangements for staff as needed
*Various tasks as assigned
*Previous customer service experience
*Previous scheduling and travel booking experience
*You have prior experience working remotely
*Flexibility to work Eastern USA time zone business hours
*Monday-Friday: 3pm-8pm ET
*1-2 weekends a month: Flexibility to check in before 11am ET + peeking in throughout the day to ensure everything is running smoothly
*Must have nearly perfect written English skills and amazingly awesome spoken English skills
*Detail and process oriented
*High quality work: You are an efficient individual who makes projects happen behind the scenes with a fine eye for details
*Technically inclined, able to pick up new things quickly: we use a lot of web-based services (including, but not limited to: Google Docs, Gmail, Google Calendar, Slack, Xero, PandaDoc, Base CRM)
*Flexibility quotient high: Things can and do change on a dime around here — you gotta go with the flow, and be ready to kick it into high gear at a moment’s notice
*Be fun and exciting without using too many exclamation marks!!!!!!!!!
*Authorized to work in the US
*About 25 hours per week
*You should be available to work a flexible amount of hours in the Eastern Time Zone (UTC-05:00), Monday to Friday 3pm-8pm with an hour or two per day on assigned weekends before 11am ET + checking in throughout the day
As I mentioned before, pay is $13 to $15 per hour, depending on your experience.
If you are interested, apply here.