Customer Care Professional – Work at Home

Full-time Platinum Customer Care Professional-American Express

Would you like a Work at Home full-time schedule with American Express, the largest credit card issuer by purchase volume?

Friends….I just check this opening…..the job has been filled but there is an open position – Virtual Travel Consultant – Travel and Lifestyle Services (Work from Home) – see here to apply.

More details

Per the website: the applicant will be responsible for evaluating and analyzing account information and recommending tailored solutions to our customers, reinforcing the benefits of membership by providing relevant that deepen customer engagement with our products and services. As I mentioned, this is a virtual, work from home position.

Qualifications – from the website:

*Have a minimum of 3-5 years of customer service experience with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication
*Understand the importance of managing sensitive card member information with integrity
*Possess the relevant experience of successfully interacting with customers; phone support preferred
*Actively listen and identify both spoken and unspoken needs
*Adapt your communication style to a wide variety of personalities and situations
*Commit to implementing feedback as a means to achieving individual and team performance goals
*Have the resilience needed to efficiently manage a steady stream of customer calls, while balancing performance to meet a variety of metrics
*Have a passion for consultative sales, recommending products or solutions tailored to each customer
*Have the technical savvy to multi-task and navigate through multiple Windows-based applications with speed and accuracy
*Value timeliness and reliability, as it is imperative you are at work on time and adhere to your schedule each day
*Have the flexibility to work any day of the week; the department is open 365 days a year from 6am-1am EST

A great feature of working with American Express will cover the connection cost and monthly fees for dedicated telephone and Internet service from an American Express approved provider in your area.

This is definitely a job worth considering – here are some of the benefits per the website:

*Competitive starting pay
*Monthly performance-based incentives, over and above your base pay
*Flexible, non-traditional schedules available
*Generous benefits package from day one of employment: tuition assistance, retirement programs and comprehensive medical, dental and vision plans
*Paid training, to be completed from your home office on company-provided equipment

To apply, click >>here.

Friends….I just check this opening…..the job has been filled but there is an open position – Virtual Travel Consultant – Travel and Lifestyle Services (Work from Home) – see here to apply.

Best wishes!

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